Please allow 24-48 hours for payment processing once your order is placed. Payment processing time is separate from the time allotted for shipments to reach their destination.

All orders are shipped through third party carriers such as USPS, UPS, & FedEx. To ensure that your order arrives on time, please make sure your address is entered correctly and includes all relevant information. 

HEAL is not responsible for lost, stolen, incorrect addresses, or misplaced packages.